Delivery Guide

Everything you need to know about your New-U Research Compounds shipment, including our vial-code identification system so you can match every code on a vial to its compound and pack size.

Vial Code Reference

Every vial is labelled with a short code, for example SM5 or BPC10. The code identifies the compound and the strength per vial. Use the table below to match any code on a received vial to its compound and pack size. Your packing slip lists the exact codes in your order.

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When Your Package Arrives

Inspect the Box

Check the exterior packaging for damage. If damaged, note the damage and contact support. Packages arrive in discreet, professional packaging with no external branding.

Verify Vials & Contents

Open the box and verify all vials are present and intact. Each vial is labelled with a printed code (for example SM5 or BPC10) — cross-reference it against the Vial Code Reference above and your packing slip. Check for any leakage or damage to individual vials.

Check Documentation

Review included packing slip with your order details. Verify peptide names, quantities, and dosages match your order. Certificates of Analysis (COA) from Janoshik or Freedom Diagnostics are included with every batch.

Immediate Storage

Transfer unopened lyophilised (powder) vials to the freezer (−20°C) upon receipt. Place any reconstituted vials in the fridge at 1–6°C, away from sunlight. Do not leave vials at room temperature.

Organize & Label

Organize vials in your fridge by their printed code for quick identification. Optional: note the code on your own storage containers or research logs so each compound stays unambiguous after reconstitution.

Storage Requirements

Powder vials: Freezer (−20°C) until reconstitution
Reconstituted vials: Fridge, 1–6°C, away from sunlight
Degradation: ~5% per year when refrigerated properly
Container: Original vial or sterile sealed container

Safety & Handling

Protective Equipment: Use gloves and sterile technique
Reconstitution: Use sterile water only
Sterility: Maintain aseptic conditions throughout handling
Disposal: Biohazard waste protocols recommended

Quality Assurance

Third-Party Tested: Every batch verified by Janoshik or Freedom Diagnostics
COA Included: Detailed lab report with purity %, identity confirmation
Purity Standard: >99% purity minimum
Batch Tracking: All orders include batch number for reference

Frequently Asked Questions

❓ How do I know which compound is which?

Each vial is labelled with a printed code that identifies the compound and its strength — for example SM5 is GLP-1 RC-S 5 mg, BPC10 is BPC-157 10 mg, and TR20 is GLP-1 RC-T 20 mg. Use the Vial Code Reference table above to decode any code, and the packing slip included in your box lists the exact codes in your shipment.

❓ What if I receive a damaged vial?

Contact support immediately with photos of the damage. We'll arrange a replacement or refund. Always inspect vials upon receipt and document any damage with photos. Do not attempt to use damaged vials.

❓ How long are peptides stable?

Lyophilised peptides stored in the freezer (−20°C) remain stable indefinitely. Once reconstituted and refrigerated at 1–6°C, peptides degrade at approximately 5% per year, there is no strict expiry window. Always keep away from sunlight. Refer to the COA for specific stability data.

❓ What if a vial label is smudged or I can't read the code?

Refer to your packing slip and order confirmation email — both list the codes and compounds in your order. You can also decode any legible code with the Vial Code Reference table above. If a label is unreadable or missing, contact support and we'll confirm the contents from your order record.

❓ What's included with my order?

Each shipment includes: code-labelled vials, a packing slip listing the code and compound for every item in your order, and Certificates of Analysis (COA) from Janoshik or Freedom Diagnostics. Storage guidelines and handling instructions are also provided.

❓ Are peptides shipped with ice packs?

Yes. All shipments include insulation and ice packs to maintain cold chain integrity. Vials should remain cool throughout transit. Inspect for melted ice upon arrival and report any temperature-related concerns.